SHIPPING & DELIVERY
Apart from delivering domestic orders in Bahrain, we are capable of shipping to more than 88 countries worldwide. However, due to the Covid-19 restrictions imposed by the government, we're only able to ship to fewer countries until further notice.
DOMESTIC DELIVERIES
Local orders in Bahrain are packed and delivered on the same day, Free of cost! We use our own fleet of vehicles to ensure timely deliveries.
GCC SHIPPING
Customer residing in Saudi Arabia, United Arab Emirates, Oman, Kuwait and Qatar can expect to receive their orders within 5-7 days. We use Registered Airmail to send the parcels across. Rates start from BHD 1 ~ USD 2.65. Moreover, all orders above BHD 5.00 ~ USD 13.25 are shipped free of cost.
Please note that Shipping Charges do not include any taxes and customs charges. Depending on your country's policies, you may have to bear such charges at your own expense. Any charges outside the Kingdom of Bahrain are customer's responsibility.
Order are shipped after the receipt and confirmation of payment. Once an order has shipped from our warehouse, all shipping and handling fees become non-refundable.
STANDARD INTERNATIONAL SHIPPING
We currently ship to Algeria, Australia, Austria, Bangladesh, Belarus, Belgium, Brazil, China, Cyprus, Czech Republic, Denmark, Egypt, Ethiopia, Finland, France, Germany, Greece, Hong Kong, India, Indonesia, Iraq, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Malaysia, Morocco, Netherlands, Norway, Pakistan, Philippines, Portugal, Russia, Seychelles, Singapore, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Tunisia, Turkey, Ukraine, United Kingdom and the United States of America.
If your country is not listed above, we're unfortunately unable to cater you right now due to the government's restrictions in place due to Covid-19.
All international orders for the countries listed above are shipped using Registered Airmail, which is trackable and delivers in 5-7 working days. Please use our shipping calculator at the Checkout Page to know the rates. Orders above USD 13.25 are shipped free of cost.
Kindly note that shipping fares do not include taxes and customs charges. You may be required to pay them upon receiving your parcel. Shipping charges are non-refundable and will not be reimbursed upon order cancellation or returns.
We do offer 'no-questions-asked' refunds for up to 14 days. Please refer to our Returns and Refunds Policy to learn more.
PROCESSING DAYS
Orders typically take 2 - 3 business days -- not including weekends or holidays -- to begin processing.
You shall receive a confirmation email once we receive your order. This email will be sent to the email address that was used to place the order. If an invalid address was provided at the time of order, you will receive an email from Customer Support Team requesting a new address to ship to which may prolong processing times.